Return Policy

We want you to be completely satisfied with your purchase from tesheen razi. If for any reason you are not satisfied with your purchase, you may return the item(s) for a refund or exchange within [number of days] days from the date of delivery. Please read our return policy carefully to ensure that you qualify for a return or exchange.

Eligibility for Return

To be eligible for a return or exchange, the item(s) must be unused, undamaged, and in their original packaging. You must also provide proof of purchase, such as your order confirmation or receipt. We do not accept returns or exchanges for the following items: Items that have been customized or personalized Digital products, including gift cards and software downloads Consumable products, including batteries and ink cartridges, that have been opened or used Items that are on clearance or sale

Return Process

To initiate a return or exchange, please follow these steps:
Contact our customer service team at [contact email or phone number] to obtain a Return Authorization Number (RAN).

Pack the item(s) securely in the original packaging, including all accessories and manuals. Please write the RAN on the outside of the package.

Ship the item(s) back to us using a shipping method that provides tracking and insurance. You are responsible for the cost of return shipping.

Once we receive and inspect the item(s), we will issue a refund or exchange, as requested. Please allow [number of days] days for the refund to be processed.

Please note that we do not refund original shipping costs unless the item(s) is defective or we made an error in shipping.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at [contact email or phone number] so that we can resolve the issue. We may request photos of the damage to assist with our evaluation.
If the item is found to be defective or damaged, we will provide a prepaid shipping label for the return. We will also provide a refund or exchange, as requested.

Cancellation Policy

If you wish to cancel an order, please contact us immediately at [contact email or phone number]. We will do our best to cancel the order before it is shipped. If the order has already shipped, you may still return the item(s) for a refund or exchange, as outlined above.

Changes to Return Policy

We reserve the right to change this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our return process.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at‎